Production & Sustainability
RIO by O is a women-owned and operated womenswear brand birthed in the Bay Area and sustainably made in New York and the Bay Area. RIO by O is developed and manufactured sustainably and ethically and does not believe in mass production. In efforts to keep our carbon footprint to a minimum and to provide high-quality pieces, all our items are currently made to order.
Here's how our process works:
When purchasing an item from our Heart Luxe Collection, that is made to order you will be charged immediately. Once you place an order, it typically takes 1-2 business days to process. Once your order is processed, our women-operated manufacturer based in New York begins to create your piece. This process can take anywhere from 2-3 weeks since your item is produced by the same individual from beginning to end, keeping detail and quality in mind throughout. Once your piece is complete, the item is sent to our headquarters for quality control. Once your item has been reviewed and shipped, you will receive an email confirmation with the tracking information.